Privacy Policy

Last updated: May 12, 2025

At Fifi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information in the following ways:

  • Information you provide to us: We collect information you provide when you create an account, use our services, or communicate with us. This may include your name, email address, company information, payment details, and any other information you choose to provide.
  • Information we collect automatically: When you use our services, we automatically collect certain information about your device and usage. This may include IP address, device type, browser type, operating system, and usage data.
  • Information from third parties: We may receive information about you from third-party partners, such as marketing partners and analytics providers.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and deliver content relevant to your interests

How We Share Your Information

We may share your information in the following circumstances:

  • With service providers: We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • For legal reasons: We may disclose information if we believe it's necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
  • In connection with a business transfer: We may share information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • With your consent: We may share information with your consent or at your direction.

Use of Google Workspace API Data

If you use our services in connection with Google Workspace APIs, please note:

Fifi does not use data obtained through Google Workspace APIs to train, develop, or improve generalized artificial intelligence (AI) and/or machine learning (ML) models. We access and use such data strictly in accordance with Google's API Services User Data Policy, including the Limited Use requirements.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at cs@fifi-ai.com.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at cs@fifi-ai.com.